We sincerely apologize, but we do not accept repairs sent via mail or courier from abroad.
Q
Can I send a watch from abroad for repair?
A
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Other Q&A in Repair
Q
Please tell me what is necessary when requesting an overhaul, as well as the costs and time estimates.→Q
Can the rechargeable battery (secondary battery) of a solar watch be replaced? Please tell me the cost and duration.→Q
Can the glass (crystal) of a watch be repaired if it is broken, or the coating be repaired if it has peeled off?→Q
Please tell me how to care for my watch to make it last longer.→Q
Can I purchase a band (genuine or third-party) individually?→Q
Is Watch Maintenance Necessary?→Q
What services are available on the same day?→Q
Can I Exchange the Band?→Q
Can I Request Repairs Online?→Q
Can I send a watch to the store for repair requests?→Q
Is an Overhaul of the Watch Necessary?→Q
Do you accept products purchased from other stores?→Q
Do I need to make an appointment for repairs or size adjustments?→Q
Can I replace the battery?→Q
Can I change the band material, such as from a urethane (rubber) band to a metal bracelet?→Q
The time on my radio clock and solar clock is incorrect. Can I get assistance at the store?→Q
What is a Watch Overhaul?→Q
Can the band size be adjusted?→Q
What is In-store Inspection Service?→Q
What products are eligible for repair?→