Q
A
Citizen clock products (CITIZEN, Alpina, Arnold & Son, BULOVA, CAMPANOLA, Frederique Constant, etc.) are eligible. Repairs can be made as long as we have the relevant repair parts in stock. However, it may be difficult to restore initial accuracy due to degradation over long-term use, even with repairs.
CITIZEN brand wall clocks, desk clocks, and alarm clocks are planned, manufactured, and sold by Rhythm Co., Ltd. Please contact the customer service desk at Rhythm Co., Ltd.
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Q
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Is an Overhaul of the Watch Necessary?→Q
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Can I purchase a band (genuine or third-party) individually?→Q
What is a Watch Overhaul?→Q
What Services Are Available on the Same Day?→Q
Can I Exchange the Band?→Q
Can the band size be adjusted?→Q
Can I Request Repairs Online?→Q
Can I send a watch to the store for repair requests?→Q
What is In-store Inspection Service?→Q
Do you accept products purchased from other stores?→Q
Do I need to make an appointment for repairs or size adjustments?→Q
Can I Replace the Battery?→Cookie Notice
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