Please bring the watch itself. If you have the warranty, bringing it along will make the process smoother.
The costs and duration vary depending on the model and its condition, so please inquire at the store for details.
Q
A
Please bring the watch itself. If you have the warranty, bringing it along will make the process smoother.
The costs and duration vary depending on the model and its condition, so please inquire at the store for details.
Was this information helpful?
Q
Is an Overhaul of the Watch Necessary?→Q
The time on my radio clock and solar clock is incorrect. Can I get assistance at the store?→Q
Can the rechargeable battery (secondary battery) of a solar watch be replaced? Please tell me the cost and duration.→Q
Can I request only the cleaning or polishing of the exterior?→Q
Can the glass (crystal) of a watch be repaired if it is broken, or the coating be repaired if it has peeled off?→Q
The Time Has Drifted Due to Magnetic Influence. Can You Assist Me?→Q
Can I purchase a band (genuine or third-party) individually?→Q
What is a Watch Overhaul?→Q
What Services Are Available on the Same Day?→Q
Can I Exchange the Band?→Q
Can the band size be adjusted?→Q
Can I Request Repairs Online?→Q
Can I send a watch to the store for repair requests?→Q
What is In-store Inspection Service?→Q
Do you accept products purchased from other stores?→Q
Do I need to make an appointment for repairs or size adjustments?→Q
Can I Replace the Battery?→Q
What products are eligible for repair?→Cookie Notice
We use cookies to improve your experience and analyze site usage.Privacy Policy for more details.