Q
A
After use, gently wipe with a soft cloth and avoid prolonged contact with strong magnets such as smartphone cases and bag clasps. It is also recommended to refrain from storing your watch in direct sunlight or in hot and humid places.
Furthermore, regular overhauls are effective for extending the life of your watch.
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Q
Can I send my watch from abroad for repair?→Q
Is Watch Maintenance Necessary?→Q
Is an Overhaul of the Watch Necessary?→Q
Can I change the band material, such as from a urethane (rubber) band to a metal bracelet?→Q
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Please tell me what is necessary when requesting an overhaul, as well as the costs and time estimates.→Q
Can the rechargeable battery (secondary battery) of a solar watch be replaced? Please tell me the cost and duration.→Q
Can I request only the cleaning or polishing of the exterior?→Q
Can the glass (crystal) of a watch be repaired if it is broken, or the coating be repaired if it has peeled off?→Q
The Time Has Drifted Due to Magnetic Influence. Can You Assist Me?→Q
Can I purchase a band (genuine or third-party) individually?→Q
What is a Watch Overhaul?→Q
What Services Are Available on the Same Day?→Q
Can I Exchange the Band?→Q
Can the band size be adjusted?→Q
Can I Request Repairs Online?→Q
Can I send a watch to the store for repair requests?→Q
What is In-store Inspection Service?→Q
Do you accept products purchased from other stores?→Q
Do I need to make an appointment for repairs or size adjustments?→Q
Can I Replace the Battery?→Q
What products are eligible for repair?→Cookie Notice
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