Cookie Policy

About Cookies

This website (hereinafter, the "Site") uses cookies and similar technologies, including localStorage, to provide a better experience for our customers.

What Are Cookies

Cookies are small text files stored in your browser when you access a website. They are used to recognize your browser on your next visit and to improve convenience.

Types of Cookies We Use

On this Site, cookies are managed in the following four categories in Cookie settings.

Necessary Cookies: Cookies required for consent status, security, and the basic functions of this Site. They cannot be disabled.
Functional Cookies: Cookies that remember your display language and the state of hidden notices, and improve convenience through such features as displaying the nearest store and setting initial store suggestions using permitted device location information. They can be disabled in Cookie settings.
Analytics Cookies: Cookies used through Google Analytics to analyze how the Site is used and help improve it. They can be disabled in Cookie settings.
Marketing Cookies: Cookies used for advertising delivery and personalization. They are not currently used on this Site. They can be disabled in Cookie settings.

Use of Location Information

Only when you grant permission in your browser, we may temporarily use your device location information to display the nearest store and for similar purposes. Latitude and longitude are not stored in cookies or localStorage. When Functional Cookies are turned off, device location information is not collected automatically. However, if you expressly take an action such as "Find the nearest store," it may be used temporarily within that screen after permission is granted in your browser.

Separately from GPS-based location information, we may use an approximate country or region inferred from your IP address to determine Cookie consent rules, applicable policies, and the initial display language.

Managing Cookies

You can change all categories other than Necessary Cookies from "Cookie settings" in the footer. If Functional Cookies are turned off, your language selection and the state of hidden notices will not be saved, and the nearest store may not be displayed automatically. You can also change your browser settings to refuse cookies or delete stored cookies. However, if cookies are disabled, some functions of this Site may become unavailable.

Third-Party Cookies

This Site may use Google Analytics for access analysis and Cloudflare Turnstile for form protection. Marketing Cookies are not currently used. For information on how these services handle information, please refer to each provider's privacy policy.

Changes to This Policy

The Company may change the contents of this policy without notice. The revised policy takes effect from the time it is posted on this Site.

Cookies Used on This Site

Necessary Cookies

These cookies are essential for the basic functionality of the site. They are always enabled and cannot be disabled.

Name	Provider	Duration	Purpose
`cookie-consent`	CITIZEN FLAGSHIP STORE	Persistent (localStorage)	Stores your cookie banner preferences (necessary, functionality, analytics, and marketing). Stored in browser localStorage.
`__cf_bm`	Cloudflare	30 minutes (inactivity)	Cloudflare bot management cookie used to mitigate automated traffic when Turnstile form protection is enabled.
`_cfuvid`	Cloudflare	Session	Cloudflare rate limiting cookie used to distinguish visitors sharing the same IP address. May be set on forms using Turnstile.
`fss-consent-fail-closed`	CITIZEN WATCH	Until consent recording and device storage complete; up to 400 days if failures persist	A safety marker that prevents stale optional-category permissions from being restored when consent storage fails. It stores only the value 1 and does not store consent choices, session IDs, or personal information.
`cookie-consent-pending-withdrawal`	CITIZEN FLAGSHIP STORE	Until consent withdrawal is completed (localStorage)	Temporarily stores a session identifier to retry an incomplete cookie-consent withdrawal. GTM remains blocked until withdrawal succeeds. Stored in browser localStorage.

Functionality Cookies

Remember choices such as display language and dismissed notices, and support convenience features such as showing the nearest store using location data permitted by the user.

Name	Provider	Duration	Purpose
`NEXT_LOCALE`	CITIZEN FLAGSHIP STORE	1 year	Stores the display language explicitly selected by the user and uses it to direct future visits to the selected language.
`pwa-install-dismissed`	CITIZEN FLAGSHIP STORE	14 days (localStorage)	Stores when the PWA install banner was dismissed. Stored in browser localStorage; the banner reappears after 14 days.

Analytics Cookies

These cookies help us analyze site usage and improve our services. They collect anonymous information such as page views and traffic sources (e.g. Google Analytics).

Name	Provider	Duration	Purpose
`_ga`	Google Analytics	2年	Stores the Google Analytics 4 (GA4) client ID to distinguish users and measure site usage. Set only when analytics cookies are accepted.
`_ga_CL5NHLJRGT`	Google Analytics (GA4)	2年	Maintains Google Analytics 4 (GA4) session state (`_ga_<measurement-id>` pattern; on this site: `_ga_CL5NHLJRGT`). Set only when analytics cookies are accepted.

COOKIE POLICY