This is a service where we take your wristwatch for about 1 to 2 hours at the store, and a dedicated watch repair technician will diagnose and maintain your wristwatch.
We will diagnose the condition of the watch and perform any necessary maintenance and cleaning.
Please inquire at the store regarding the costs*1. The details are as follows:
Battery Replacement*2
If the battery level is low, we will replace it with a new battery.
Rate Measurement and Inspection
We will check whether there are any issues with the accuracy of the watch.
Radio Wave Reception Test*3
We will confirm whether the radio waves are being received properly.
Water Resistance Test
We will check for any issues with waterproof performance.
Cleaning
We will clean even the dirt in the gaps of the band using an ultrasonic cleaner.
Watch Diagnosis Card
We will diagnose for any abnormalities and communicate the results using the watch diagnosis card.
You may also consult us about operation methods and maintenance methods.
*1. For The Citizen, Campanola, and diver watches, we will handle them with custody and provide a separate estimate.
*2. Battery replacement is only applicable to primary batteries, excluding Eco-Drive (solar-powered watches). Additionally, for waterproof watches rated for 200m or more, we cannot perform battery replacement on-site. Custody service will be provided.
*3. The radio wave reception test applies to radio-controlled watches that adjust the time via radio waves.