Latest business information such as temporary closures is available on the announcements page of the official website or on the official SNS. We recommend checking in advance before your visit.
Q
Where Can I Check for Temporary Closures and Regular Holidays at the Store?
A
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Other Q&A in Frequently Asked Questions
Q
Can I pay with credit cards or cash?→Q
Can you check the stock status at other stores?→Q
What payment methods are available?→Q
What is the service for creating your favorite watch?→Q
Can I Request Repairs at the Store?→Q
Can I return or exchange the product?→Q
Do You Need to Replace the Battery?→Q
Can I Check the Stock Status in Advance?→Q
Can I see a real model before its release?→Q
Can I order products that are not in stock at the store?→Q
Is an Appointment Required for Product Consultation or Fitting?→Q
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I Have Lost My Warranty (Guarantee Card). Can It Be Reissued?→Q
Are there any events or experience programs?→Q
Are there any differences in products and services offered at the Tokyo store and the Osaka store?→Q
Is there a product catalog?→Q
Is there a dedicated parking lot?→Q
What is the contact phone number for the store?→Q
Is it possible to reserve a product?→Q
Please tell me the store hours.→Q
Can you wrap it as a gift?→Q
What brands do you carry?→Q
I would like to see the actual products listed on the homepage, is that possible?→Q
Can I Adjust the Size of a Watch Band?→Q
Can purchased items be delivered?→Q
Please tell me how to access the store.→Q
I Don't Know How to Choose a Watch→Q
What is Maintenance Service?→Q
What is the warranty period for purchased watches?→Q
Can I engrave anniversaries or names on my watch?→