よくあるご質問

Q

What is the warranty period for purchased watches?


A

CITIZEN
Comes with a 3-year international warranty.
In addition, customers who register for the member service MY CITIZEN after purchasing the product will receive an extension of the domestic warranty period for an additional 2 years (excluding The Citizen).

For The Citizen, if you register with the Citizen Owners Club, there is a domestic warranty of 10 years from the date of purchase.
*Cal.02 series has a 5-year domestic warranty.

CAMPANOLA
Comes with a 3-year international warranty.
Additionally, customers who register for the member service Citizen Owners Club after purchasing the product will receive an extension of the domestic warranty period for an additional 2 years.

Alpina
Comes with a 2-year international warranty. Moreover, by registering personal information, the warranty period in Japan can be extended by 1 year, resulting in a total warranty period of 3 years.

Arnold & Son
Comes with a 5-year international warranty.

Bulova
Comes with a 3-year international warranty.

Frédérique Constant
Comes with a 2-year international warranty. Additionally, by registering personal information, the warranty period in Japan can be extended by 1 year, resulting in a total warranty period of 3 years.
*Some products are not eligible. Please consult with a staff member for details.

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