We hold special events and experience programs related to watches irregularly. The latest information will be announced on our official LINE account and website. Please be sure to register.
Q
Are there any events or experience programs?
A
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Other Q&A in よくあるご質問
Q
Where can I check for temporary closures and regular holidays of the store?→Q
Can I return or exchange the product?→Q
Can I Check the Stock Status in Advance?→Q
Can I see the actual model before its release?→Q
Can I order products that are not in stock at the store?→Q
How Can You Purchase Limited Models?→Q
Can I make a reservation for commemorative models or limited edition items?→Q
Is an Appointment Required for Product Consultation or Fitting?→Q
Do You Offer Tax-Free Services for Foreign Travelers?→Q
外国語での接客・お問い合わせは可能ですか？ / Do you offer foreign language service?→Q
Can I reserve and secure products before arriving in Japan while living overseas?→Q
Can I Use a Shopping Loan (Installment Payment)?→Q
「○○m防水」とはどういう意味ですか？どのような場面で使えますか？→Q
保証書（保証カード）を紛失してしまいました。再発行はできますか？→Q
シリアル番号はどこに記載されていますか？→Q
Are there any differences in products and services offered at the Tokyo store and the Osaka store?→Q
Is there a product catalog?→Q
Is there a dedicated parking lot?→Q
What is the contact phone number for the store?→Q
Is it possible to reserve a product?→Q
Please tell me the store hours.→Q
Can you wrap it as a gift?→Q
What Payment Methods Are Available?→Q
What is the service for creating your own preferred watch?→Q
What brands do you carry?→Q
Can I Request Repairs at the Store?→Q
I would like to see the actual products listed on the homepage, is that possible?→Q
Can I Adjust the Size of a Watch Band?→Q
Can purchased items be delivered?→Q
Please tell me how to access the store.→Q
I Don't Know How to Choose a Watch→Q
What is Maintenance Service?→Q
Do You Need to Replace the Battery?→Q
What is the warranty period for purchased watches?→Q
Can I engrave anniversaries or names on my watch?→